Citizen utility Sahaaya App for BMTC , BMRCL complaints greivances

Bangalore Metropolitan Transport Corporation (BMTC) which provides the Metro train services currently has helpline 1800 425 1663 for its customers to raise any grievance . Now customers through Namma Bengaluru Sahaaya App will be able to register and track below complaints

• Bus not stopping
• Crew Misbehavior
• Delay Departure
• Irregular operation
• Accidents
• Trip miss
• Rash Driving
• Route deviation
• Women issue , Assault
• Bus Alteration
• Harassment
• Jumping Signals
• Mobile usage while driving
• Sexual Harassment
• Bus breakdown
• Vehicle relates issue
• AC service issues
• Emission of Smoke
• Pathetic seats
• Ticket related issues
• Ticket charge changes due
• Checking Issues
• Ticket not Issued

Bangalore Metro Rail Corporation Limited (BMRCL) which provides the Metro train services currently has helpline 1800-425-12345 for its customers to raise any grievance . Now customers through Namma Bengaluru Sahaaya App will be able to register and track below complaints .

• Metro Projects related
• Automatic Fare collection 
• Public Parking
• Housekeeping
• Lift and Escalator
• Security Staff
• Station Operations
• Train operations
• Online services
• Items Lost / Found
• Ticketing and Terminal staff
• Appreciation feedback/ Suggestion
  
• Property  Development

Download the Namma Bengaluru Sahaaya app from app store now & utilize above services.

We hope this utility may be useful for Bengaluru citizens to bring forward to BMTC / BMRCL notice any issues and take part in resolving issues. Do share with us your experience in the comments section how this utility helped in resolving your grievances 

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