Bangalore Water Supply and Sewage Board (BWSSB) serving the Bengaluru metropolitan area provides an active customer support attending to complaints / grievances . With its existing customer care dial number 1916 , it extends the convenience to its customers via the Namma Bengaluru Sahaaya handset app through which complaints / grievances can be registered.
Users have options to raise and track grievances of below categories through app providing the details , uploading a image or video . Once grievance is registered a unique reference ID is generated which can be used for further communication. The technical staff details such as Name , mobile number responsible to resolve the grievance is also available
- Billing related complaints
- Borewell related
- New connection
- Water Pipe damage
- Sanitary Manhole damage
- Sanitary Pipe damage
- Sanitary manhole cover missing
- Sewerage blockage
- Sanitary Manhole cover damage
- Sanitary manhole damage
- Sanitary obstructions to traffic
- Sanitary Overflow
- Sanitary road damage by BWSSB
- Contaminated water
- Water leakage
- Low water pressure
- Night time water release
- No water
- Other water
- Requests to change water timings
- Website / Mobile App related
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