BBMP Unified Citizen Connect Portal - one login for many services

Bruhat Bengaluru Mahanagara Palike (BBMP) , the governing body of Bengaluru city through its various initiatives connects the citizens to its various services . Once such initiative is the Unified Citizen connect portal.

About Unified Citizen Connect Portal

• User friendly Web portal for citizens - compared to earlier portals this portal is more device friendly - https://bbmp.gov.in/login
  
• One time simple registration using mobile number and E-mail address - On first time registration a OTP is sent to the entered mobile number , upon validation registration  is confirmed and user gets logged in to the portal

 

• The information is categorized based on BBMP department . For each department , details about the department , the services offered by the department , Roles and responsibilities of the department , general questions , organization chart , contact details of officers , various initiatives taken by the department , its achievements are displayed.
• Portal is integrated with BBMP Namma Bengaluru Sahayaa app . Any grievance raised is app is traceable on this portal . Also application status of Trade license, Building approvals , Property tax payments are displayed in portal personalized dashboard
• Latest information and updates from BBMP on social media platforms are displayed in dashboard
• Some of the customer services links integrated with virtual assistant bots
  
• Using the department specific links - applications can be submitted and tracked for various services online